BCI Rentals — Privacy Policy
Last Updated: January 8, 2026
Beacon Creative Industries, LLC d/b/a BCI Rentals (“BCI,” “we,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request a quote, reserve equipment, or rent gear from BCI Rentals.
1) What This Policy Covers
This policy applies to information collected through:
● The BCI website rentals pages and forms
● Quote requests, reservations, and rental transactions
● Emails, texts, and phone calls with BCI Rentals
● Any related customer support or operational communications
2) Information We Collect
Depending on how you interact with us, we may collect:
A) Contact & Account Information
● Name, business name, email, phone number
● Billing address and/or shipping address (if applicable)
B) Rental & Transaction Details
● Quote requests, reservation details, rental history
● Equipment lists/schedules included in quotes and checkout documents
● Communications with our team (emails, texts, calls)
C) Identity / Verification (When Needed)
● Government-issued ID details may be requested for certain rentals or higher-value items (we only collect what is reasonably necessary).
D) Insurance Information (When Needed)
● Certificates of Insurance (COIs), policy information, and scheduled equipment lists when required for a rental.
E) Payment Information
● Payments are typically processed by third-party payment processors. We do not intentionally store full card numbers on our servers. (Your payment provider may collect and store payment details under their own policies.)
F) Website & Device Data
● IP address, browser type, device information, pages visited, and approximate location derived from IP
● Cookies or similar technologies for site functionality and analytics
3) How We Use Your Information
We use information to:
● Provide quotes, reservations, and rental services
● Verify identity and reduce fraud/risk (when appropriate)
● Process payments and deposits (through payment providers)
● Communicate about pickups/returns, changes, late returns, and support requests ● Maintain operational records (inventory control, equipment history, and service logs) ● Improve our website, services, and customer experience
● Comply with legal obligations and enforce our agreements
4) How We Share Information
We may share information with:
● Service providers that help us operate (payment processors, email/SMS tools, website hosting, analytics)
● Insurance partners (only when insurance documentation is required for a rental) ● Shipping/transport providers (if delivery/return shipping is arranged)
● Legal/Compliance if required by law, subpoena, court order, or to protect rights/safety
We do not sell your personal information in the traditional sense. If laws in certain states define “sale/share” broadly (for example, some targeted advertising definitions), we will honor applicable opt-out rights where required.
5) Cookies & Analytics
We may use cookies and analytics tools to understand site traffic and improve performance. You can control cookies through your browser settings. Disabling cookies may affect certain site features.
6) Data Retention
We keep information only as long as reasonably necessary for:
● Rentals, support, and business operations
● Accounting/tax requirements
● Resolving disputes and enforcing agreements
● Legal compliance
Retention periods vary by the type of record.
7) Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. New York’s SHIELD Act requires businesses that own/license private information of NY residents to maintain reasonable safeguards, and it expands breach concepts to include certain
unauthorized “access.” New York State Attorney General+1
No system is 100% secure, so we cannot guarantee absolute security.
8) Your Privacy Rights
Depending on where you live and the nature/scale of the business, you may have rights to request access, correction, deletion, or a copy of your information, and to opt out of certain processing. California’s privacy framework, for example, requires disclosures like categories of information collected and purposes (often referred to as a “notice at collection”). California DOJ Several U.S. state privacy requirements continue to expand and new ones took effect on January 1, 2026 in multiple states. IAPP+1
To submit a privacy request, contact us using the info in Section 11. We may need to verify your identity before completing a request.
9) Children’s Privacy
BCI Rentals is not directed to children under 13, and we do not knowingly collect personal information from children under 13. COPPA imposes specific requirements on services collecting personal information from kids under 13. Federal Trade Commission
10) Third-Party Links
Our website may link to third-party sites (payment providers, social platforms, etc.). Their privacy practices are governed by their own policies, not ours.
11) Contact Us
For privacy questions or requests:
BCI Rentals (Beacon Creative Industries, LLC)
20 West Main Street, Suite 4, Beacon, NY
Email: [email protected]
Phone: (845) 262-0183
12) Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top and post the revised version on our website.